Website accessibility statement

The body making the statement "Office Régional du Tourisme Sud a.s.b.l." is committed to making its websites accessible, in accordance with the law of 28 May 2019 on the accessibility of websites and mobile applications of public sector bodies. This accessibility statement applies to:

What is digital accessibility?

Everyone should be able to easily use and consult the information on a website or an app, in particular people with disabilities and/or using assistive software or specialised equipment (blind, partially sighted or otherwise disabled people).

Compliance status

These websites are partially compliant with the European Standard EN 301 549 and the General Framework for Improving Web-Accessibility (RGAA) version 4.1.2 , due to the reasons listed below.

Non-accessible content

The content listed below is non-accessible for the following reason(s):

Non-compliance

  • Some images do not carry a relevant text alternative or detailed description.
  • Some image links do not have a title, particularly social network links.
  • Some information is conveyed only by color.
  • Some texts do not have sufficient contrast.
  • Some carousel menu options are not easily navigable using the keyboard and not all buttons are accessible.
  • Some interactive elements are inaccessible using only the keyboard.
  • The HTML code is not valid on all pages which can create incomprehension for screen readers.
  • Some pages contain content in another language that does not contain an attribute that marks the language change.
  • The structuring of some pages may be inconsistent.
  • The pages' "focus" sometimes lacks contrast on certain pages.
  • The label and heading of the search field is not visible.
  • Quick access links and skip links are missing.

Preparation of this accessibility statement

This statement was prepared on 18 October 2023. The declarations contained in this statement are accurate and based on an actual evaluation of these websites compliance with the requirements defined in RGAA 4.1.2 , such as a self-assessment done by "Office Régional du Tourisme Sud a.s.b.l.".

Feedback and contact information

  • in writing in a document or email;
  • orally in an interview or by phone.

Enforcement procedure

Should the reply be unsatisfactory, you also have the possibility of informing the Information and Press Service, the body responsible for supervising accessibility, via its online complaint form or the Ombudsperson, the mediator of the Grand Duchy of Luxembourg.

This statement is based on the model set out in the Implementing Decision (EU) 2018/1523. This model is owned by the European Union and licensed under a Creative Commons Attribution 4.0 International license.